16. Segment reporting

Accounting policies

The segmentation note was prepared on the basis of the internal reporting system, i.e. information provided to the Management Board of PKO Bank Polski S.A., which is used to assess the achieved results and allocate resources.

The principles of identifying revenues and costs as well as assets and liabilities applied in the segmentation report are consistent with the accounting principles described in these financial statements. The presented assets and liabilities of the segment are operating assets and liabilities used by the segment in its operating activities. The values of assets and liabilities as well as revenues and costs for individual segments are based on internal management information. The segment results, assets and liabilities also include items that can be assigned based on rational assumptions. On this basis, the segments recognize the impact of significant one-off events, such as negative goodwill arising from the acquisition of the company, goodwill impairment losses, impairment losses on associates, and the cost of legal risk of the portfolio of mortgage loans in convertible currencies.

Share of profits and losses of associates and joint ventures, profits and losses of non-controlling shareholders, income tax charge for the presentation of the result and deferred tax assets, current income tax receivables, current income tax liabilities and provisions due to deferred income tax in the presentation of the statement of financial position were recognized at the Group level (unallocated assets and liabilities).

The Group settles transactions between segments as if they were related to unrelated entities, using internal settlement rates based on market rates for a given currency and maturity date, taking into account liquidity margins. Transactions between the segments are carried out on normal commercial terms.

Following the introduction of the disclosures in respect of IFRS 17 as of 1 January 2023, corresponding changes have been made to the comparative figures for 2022 (as detailed in note IFRS 17 “Insurance Contracts”).

The PKO Bank Polski S.A. Group conducts business activities within segments offering specific products and services addressed to specific groups of customers. The manner in which the business segments are divided ensures consistency with the sales management model and offers customers a comprehensive product mix comprising both traditional banking products and more complex investment products, as well as services provided by the Group entities.

The segmentation note presented below is included in the internal reporting system, i.e. information presented to the Management Board of PKO Bank Polski S.A., which is used to assess the achieved results and allocate resources.

The segment report presented below reflects the internal organizational structure of the PKO Bank Polski S.A. Group.

The Group operates in three main segments:  

The retail segment offers a full range of services to individuals as part of retail, private and mortgage banking. It also comprises transactions concluded with legal persons, i.e. firms and enterprises. The products and services offered to customers in this segment include, among other things: current accounts, savings accounts, term deposits, private banking services, investment and insurance products, investment funds, credit and debit cards, electronic and mobile banking services. With regard to financing, this segment offers consumer loans, mortgage loans, including those offered by PKO Bank Hipoteczny S.A., as well as Corporate loans for firms and enterprises, developers, cooperatives and property managers, and leases and factoring offered by the PKO Leasing S.A. Group. In addition, the results of the retail segment comprise the results of the following companies: PKO TFI S.A., PKO BP BANKOWY PTE S.A., PKO Życie Towarzystwo Ubezpieczeń S.A., PKO Towarzystwo Ubezpieczeń S.A., PKO BP Finat sp. z o.o.

The corporate and investment segment comprises transactions concluded with large corporate customers and financial institutions. This segment offers the following products and services: maintaining current accounts and term deposits, cash management and trade finance services, safekeeping of securities, currency products and derivatives, corporate loans, leasing and factoring offered by the PKO Leasing S.A. Group. As part of this segment’s activities, the Group also concludes, on its own or in consortiums with other banks, agreements for financing large projects in the form of loans and issues of non-Treasury securities. The segment also comprises own activities, i.e. investing activities, brokerage activities, interbank transactions, as well as transactions in derivative instruments and debt securities. The results of the corporate and investment segments also comprise the results of the companies operating in Ukraine and companies conducting technological services, real estate development and real estate management activities as well as funds investing money collected from investment fund participants.

The transfer & other activities centre comprises the result on internal settlements related to funds transfer pricing, the result on the Group’s investment portfolio of debt securities, the result on long-term sources of financing and the result on positions classified for hedge accounting, as well as the results not allocated to any other segment. Internal funds transfer is based on arm’s length transfer pricing. Long-term external financing includes issuing securities, including mortgage covered bonds, subordinated liabilities and loans received from financial institutions. The results of PKO Finance AB are presented as part of this segment.

Financial information

The tables below present data on revenues, costs, profits / losses as well as assets and liabilities of the individual reporting segments of the Group for the periods ended 31 December 2023 and 31 December 2022. 

Income statement by segment Continuing operations
2023 Retail segment Corporate and investment segment Transfer center and other Total operations of the Group
Net interest income 15,143 6,348 (3,173) 18,318
Net fee and commission income 3,555 1,124 (53) 4,626
Other net income 1,011 224 (47) 1,188
Net income from insurance business 696 15 711
Dividend income 14 14
Gains/(losses) on financial transactions 40 98 29 167
Foreign exchange gains/ (losses) 116 4 (21) 99
Gains/(losses) on derecognition of financial instruments 25 19 13 57
Net other operating income and expense 114 94 (68) 140
Income/(expenses) relating to internal customers 20 (20)
Result on business activities 19,709 7,696 (3,273) 24,132
Net allowances for expected credit losses (993) (272) (1,265)
Net impairment losses on non-financial assets (6) (53) (49) (108)
Cost of legal risk of mortgage loans in convertible currencies (5,430) (5,430)
Administrative expenses, of which: (6,313) (1,320) (2) (7,635)
depreciation and amortization (938) (149) (1,087)
net regulatory charges (444) (176) (2) (622)
Tax on certain financial institutions (754) (439) (38) (1,231)
Share in profits and losses of associates and joint ventures 99
Segment profit/(loss) 6,213 5,612 (3,362) 8,562
Income tax expense (tax burden) (3,057)
Net profit (including non-controlling shareholders) 5,505
Profit (loss) attributable to non-controlling shareholders 3
Net profit attributable to equity holders of the parent company 5,502

 

Income statement by segment Continuing operations
2022 Retail segment Corporate and investment segment Transfer center and other Total operations of the Group
Net interest income 7,711 3,892 (179) 11,424
Net fee and commission income 3,408 1,097 (7) 4,498
Other net income 1,185 483 (381) 1,287
Net income from insurance business 772 7 779
Dividend income 51 51
Gains/(losses) on financial transactions 172 200 (14) 358
Foreign exchange gains/ (losses) 87 196 (356) (73)
Gains/(losses) on derecognition of financial instruments (1) (23) (2) (26)
Net other operating income and expense 129 78 (9) 198
Income/(expenses) relating to internal customers 26 (26)
Result on business activities 12,304 5,472 (567) 17,209
Net allowances for expected credit losses (959) (542) (1,501)
Net impairment losses on non-financial assets (41) (1) (21) (63)
Cost of legal risk of mortgage loans in convertible currencies (1,914) (1,914)
Administrative expenses, of which: (6,404) (1,333) (32) (7,769)
depreciation and amortization (880) (139) (1,019)
net regulatory charges (1,475) (380) (32) (1,887)
Tax on certain financial institutions (737) (382) (147) (1,266)
Share in profits and losses of associates and joint ventures 71
Segment profit/(loss) 2,249 3,214 (767) 4,767
Income tax expense (tax burden) (1,455)
Net profit (including non-controlling shareholders) 3,312
Net profit attributable to equity holders of the parent company 3,312
INTEREST INCOME BY SEGMENT 2023
Retail segment Corporate and investment segment Transfer center and other Total
Loans and other amounts due from banks and the Central Bank 13 963 762 1,738
Debt securities 96 4,518 2,298 6,912
Loans and advances to customers (excluding finance lease receivables) 15,897 5,093 20,990
Finance lease receivables 1,107 470 1,577
Total 17,113 11,044 3,060 31,217
INTEREST INCOME BY SEGMENT 2022
Segment detaliczny Corporate and investment segment Transfer center and other Total
Loans and other amounts due from banks and the Central Bank 11 587 560 1,158
Debt securities 56 2,047 1,734 3,837
Loans and advances to customers (excluding finance lease receivables) 9,937 3,506 13,443
Finance lease receivables 978 306 1,284
Amounts due to customers (excluding loans and advances received) 29 29
Total 10,982 6,475 2,294 19,751
FEE AND COMMISSION INCOME BY SEGMENT 2023
Retail segment Corporate and investment segment Transfer center and other Total
Loans, insurance, operating leases and fleet management 768 467 1,235
lending 542 379 921
offering insurance products 73 19 92
operating leases and fleet management 153 69 222
Investment funds, pension funds and brokerage activities 675 119 794
servicing investment funds and OFE (including management fees) 435 5 440
servicing and selling investment and insurance products 4 4
brokerage activities 236 114 350
Cards  2,118 56 2,174
Margins on foreign exchange transactions 489 232 721
Bank accounts and other 1,012 365 1,377
servicing bank accounts 796 178 974
cash operations 51 57 108
servicing foreign mass transactions 86 50 136
customer orders 16 38 54
fiduciary services 9 9
other 63 33 96
Total 5,062 1,239 6,301
FEE AND COMMISSION INCOME BY SEGMENT 2022
Retail segment Corporate and investment segment Transfer center and other Total
Loans, insurance, operating leases and fleet management 767 386 1,153
lending 542 324 866
offering insurance products 102 15 117
operating leases and fleet management 123 47 170
Investment funds, pension funds and brokerage activities 650 122 772
servicing investment funds and OFE (including management fees) 381 8 389
servicing and selling investment and insurance products 2 2
brokerage activities 267 114 381
Cards  1,906 83 1,989
Margins on foreign exchange transactions 521 290 811
Bank accounts and other 991 343 1,334
servicing bank accounts 801 178 979
cash operations 37 52 89
servicing foreign mass transactions 69 43 112
customer orders 27 36 63
fiduciary services 9 9
other 57 25 82
Total  4,835 1,224 6,059
Assets and liabilities by segment Retail segment Corporate and investment segment Transfer center and other Total operations of the Group
31.12.2023
Assets 182,510 205,155 109,561 497,226
Investments in associates and joint ventures 284
Unallocated assets 4,006
Total assets 182,510 205,155 109,561 501,516
Liabilities 338,611 90,016 25,833 454,460
Unallocated liabilities 1,829
Total liabilities 338,611 90,016 25,833 456,289
Assets and liabilities by segment Retail segment Corporate and investment segment Transfer center and other Total operations of the Group
31.12.2022
Assets 176,655 157,849 91,419 425,923
Investments in associates and joint ventures 285 285
Unallocated assets 5,239
Total assets 176,655 158,134 91,419 431,447
Liabilities 288,718 79,423 26,757 394,898
Unallocated liabilities 842
Total liabilities 288,718 79,423 26,757 395,740

Information on geographical areas

The PKO Bank Polski S.A. Group also divides its operations into geographical segments. The PKO Bank Polski S.A. Group conducts its operations in the Republic of Poland, as well as in Ukraine (through the KREDOBANK S.A. Group, “Inter-Risk Ukraina” company with additional liability, Finansowa Kompania “Prywatne Inwestycje” sp. z o.o., KREDOLEASING sp. z o.o. and Finansowa Kompania “Idea Kapitał” sp. z o.o.), in Sweden (through PKO Finance AB and PKO Leasing Sverige AB) and in Ireland (through Polish Lease Prime 1 DAC1). PKO Bank Polski S.A. also has foreign corporate branches in the Federal Republic of Germany, the Czech Republic and the Slovak Republic.

For presentation purposes, the results of the companies operating in Sweden and Ireland and of the Bank’s branches operating in Germany, the Czech Republic and Slovakia were recognized in the geographic area “Poland” due to their impact on the scale of the operations of the PKO Bank Polski S.A. Group.

The results of the companies recognized in the segment “Ukraine” include intercompany transactions with other companies of the PKO Bank Polski S.A. Group operating in Ukraine. Intercompany transactions with other companies of the PKO Bank Polski S.A. Group and consolidation adjustments are presented in the results of the segment “Poland”.

2023 Poland Ukraine Total
Net interest income 17,945 373 18,318
Net fee and commission income 4,516 110 4,626
Other net income 1,181 7 1,188
Net income from insurance business 711 711
Dividend income 14 14
Gains/(losses) on financial transactions 167 167
Foreign exchange gains/ (losses) 97 2 99
Gains/(losses) on derecognition of financial instruments 55 2 57
Net other operating income and expense 137 3 140
Result on business activities 23,642 490 24,132
Net allowances for expected credit losses (1,244) (21) (1,265)
Net impairment losses on non-financial assets (108) (108)
Cost of legal risk of mortgage loans in convertible currencies (5,430) (5,430)
Administrative expenses, of which: (7,433) (202) (7,635)
depreciation and amortization (1,051) (36) (1,087)
net regulatory charges (607) (15) (622)
Tax on certain financial institutions (1,231) (1,231)
Share in profits and losses of associates and joint ventures 99 99
Segment profit/(loss) 8,295 267 8,562
Income tax expense (tax burden) (3,057)
Net profit (including non-controlling shareholders) 5,505
Profit (loss) attributable to non-controlling shareholders 3
Net profit attributable to equity holders of the parent company 5,502

 

31.12.2023 Poland Ukraine Total
Assets, of which: 491,452 5,774 497,226
Loans and advances to customers 244,479 1,297 245,776
Investments in associates and joint ventures 284 284
Current income tax receivables and deferred income tax asset 3,970 36 4,006
Total assets 495,706 5,810 501,516
Liabilities, of which: 449,384 5,076 454,460
Amounts due to customers 394,375 4,818 399,193
Current income tax liabilities and deferred income tax liabilities 1,725 104 1,829
Total liabilities 451,109 5,180 456,289
2022 Poland Ukraine Total
Net interest income 11,149 275 11,424
Net fee and commission income 4,350 148 4,498
Other net income 1,280 7 1,287
Net income from insurance business 779 779
Dividend income 51 51
Gains/(losses) on financial transactions 358 358
Foreign exchange gains/ (losses) (75) 2 (73)
Gains/(losses) on derecognition of financial instruments (27) 1 (26)
Net other operating income and expense 194 4 198
Income/(expenses) relating to internal customers
Result on business activities 16,779 430 17,209
Net allowances for expected credit losses (1,276) (225) (1,501)
Net impairment losses on non-financial assets (63) (63)
Cost of legal risk of mortgage loans in convertible currencies (1,914) (1,914)
Administrative expenses, of which: (7,583) (186) (7,769)
depreciation and amortization (978) (41) (1,019)
net regulatory charges (1,874) (13) (1,887)
Tax on certain financial institutions (1,266) (1,266)
Share in profits and losses of associates and joint ventures 71 71
Segment profit/(loss) 4,748 19 4,767
Income tax expense (tax burden) (1,455)
Net profit (including non-controlling shareholders) 3,312
Net profit attributable to equity holders of the parent company 3,312

 

31.12.2022 Poland Ukraine Total
Assets, of which: 421,052 4,871 425,923
Loans and advances to customers 231,382 1,577 232,959
Investments in associates and joint ventures 285 285
Current income tax receivables and deferred income tax asset 5,231 8 5,239
Total assets 426,568 4,879 431,447
Liabilities, of which: 390,533 4,365 394,898
Amounts due to customers 334,729 4139 338,868
Current income tax liabilities and deferred income tax liabilities 841 1 842
Total liabilities 391,374 4,366 395,740