16. Segment reporting
Accounting policies
The segmentation note was prepared on the basis of the internal reporting system, i.e. information provided to the Management Board of PKO Bank Polski S.A., which is used to assess the achieved results and allocate resources.
The principles of identifying revenues and costs as well as assets and liabilities applied in the segmentation report are consistent with the accounting principles described in these financial statements. The presented assets and liabilities of the segment are operating assets and liabilities used by the segment in its operating activities. The values of assets and liabilities as well as revenues and costs for individual segments are based on internal management information. The segment results, assets and liabilities also include items that can be assigned based on rational assumptions. On this basis, the segments recognize the impact of significant one-off events, such as negative goodwill arising from the acquisition of the company, goodwill impairment losses, impairment losses on associates, and the cost of legal risk of the portfolio of mortgage loans in convertible currencies.
Share of profits and losses of associates and joint ventures, profits and losses of non-controlling shareholders, income tax charge for the presentation of the result and deferred tax assets, current income tax receivables, current income tax liabilities and provisions due to deferred income tax in the presentation of the statement of financial position were recognized at the Group level (unallocated assets and liabilities).
The Group settles transactions between segments as if they were related to unrelated entities, using internal settlement rates based on market rates for a given currency and maturity date, taking into account liquidity margins. Transactions between the segments are carried out on normal commercial terms.
Following the introduction of the disclosures in respect of IFRS 17 as of 1 January 2023, corresponding changes have been made to the comparative figures for 2022 (as detailed in note IFRS 17 “Insurance Contracts”).
The PKO Bank Polski S.A. Group conducts business activities within segments offering specific products and services addressed to specific groups of customers. The manner in which the business segments are divided ensures consistency with the sales management model and offers customers a comprehensive product mix comprising both traditional banking products and more complex investment products, as well as services provided by the Group entities.
The segmentation note presented below is included in the internal reporting system, i.e. information presented to the Management Board of PKO Bank Polski S.A., which is used to assess the achieved results and allocate resources.
The segment report presented below reflects the internal organizational structure of the PKO Bank Polski S.A. Group.
The Group operates in three main segments:
The retail segment offers a full range of services to individuals as part of retail, private and mortgage banking. It also comprises transactions concluded with legal persons, i.e. firms and enterprises. The products and services offered to customers in this segment include, among other things: current accounts, savings accounts, term deposits, private banking services, investment and insurance products, investment funds, credit and debit cards, electronic and mobile banking services. With regard to financing, this segment offers consumer loans, mortgage loans, including those offered by PKO Bank Hipoteczny S.A., as well as Corporate loans for firms and enterprises, developers, cooperatives and property managers, and leases and factoring offered by the PKO Leasing S.A. Group. In addition, the results of the retail segment comprise the results of the following companies: PKO TFI S.A., PKO BP BANKOWY PTE S.A., PKO Życie Towarzystwo Ubezpieczeń S.A., PKO Towarzystwo Ubezpieczeń S.A., PKO BP Finat sp. z o.o.
The corporate and investment segment comprises transactions concluded with large corporate customers and financial institutions. This segment offers the following products and services: maintaining current accounts and term deposits, cash management and trade finance services, safekeeping of securities, currency products and derivatives, corporate loans, leasing and factoring offered by the PKO Leasing S.A. Group. As part of this segment’s activities, the Group also concludes, on its own or in consortiums with other banks, agreements for financing large projects in the form of loans and issues of non-Treasury securities. The segment also comprises own activities, i.e. investing activities, brokerage activities, interbank transactions, as well as transactions in derivative instruments and debt securities. The results of the corporate and investment segments also comprise the results of the companies operating in Ukraine and companies conducting technological services, real estate development and real estate management activities as well as funds investing money collected from investment fund participants.
The transfer & other activities centre comprises the result on internal settlements related to funds transfer pricing, the result on the Group’s investment portfolio of debt securities, the result on long-term sources of financing and the result on positions classified for hedge accounting, as well as the results not allocated to any other segment. Internal funds transfer is based on arm’s length transfer pricing. Long-term external financing includes issuing securities, including mortgage covered bonds, subordinated liabilities and loans received from financial institutions. The results of PKO Finance AB are presented as part of this segment.
Financial information
The tables below present data on revenues, costs, profits / losses as well as assets and liabilities of the individual reporting segments of the Group for the periods ended 31 December 2023 and 31 December 2022.
Income statement by segment | Continuing operations | |||
---|---|---|---|---|
2023 | Retail segment | Corporate and investment segment | Transfer center and other | Total operations of the Group |
Net interest income | 15,143 | 6,348 | (3,173) | 18,318 |
Net fee and commission income | 3,555 | 1,124 | (53) | 4,626 |
Other net income | 1,011 | 224 | (47) | 1,188 |
Net income from insurance business | 696 | 15 | – | 711 |
Dividend income | – | 14 | – | 14 |
Gains/(losses) on financial transactions | 40 | 98 | 29 | 167 |
Foreign exchange gains/ (losses) | 116 | 4 | (21) | 99 |
Gains/(losses) on derecognition of financial instruments | 25 | 19 | 13 | 57 |
Net other operating income and expense | 114 | 94 | (68) | 140 |
Income/(expenses) relating to internal customers | 20 | (20) | – | – |
Result on business activities | 19,709 | 7,696 | (3,273) | 24,132 |
Net allowances for expected credit losses | (993) | (272) | – | (1,265) |
Net impairment losses on non-financial assets | (6) | (53) | (49) | (108) |
Cost of legal risk of mortgage loans in convertible currencies | (5,430) | – | – | (5,430) |
Administrative expenses, of which: | (6,313) | (1,320) | (2) | (7,635) |
depreciation and amortization | (938) | (149) | – | (1,087) |
net regulatory charges | (444) | (176) | (2) | (622) |
Tax on certain financial institutions | (754) | (439) | (38) | (1,231) |
Share in profits and losses of associates and joint ventures | – | – | – | 99 |
Segment profit/(loss) | 6,213 | 5,612 | (3,362) | 8,562 |
Income tax expense (tax burden) | (3,057) | |||
Net profit (including non-controlling shareholders) | 5,505 | |||
Profit (loss) attributable to non-controlling shareholders | 3 | |||
Net profit attributable to equity holders of the parent company | 5,502 |
Income statement by segment | Continuing operations | |||
---|---|---|---|---|
2022 | Retail segment | Corporate and investment segment | Transfer center and other | Total operations of the Group |
Net interest income | 7,711 | 3,892 | (179) | 11,424 |
Net fee and commission income | 3,408 | 1,097 | (7) | 4,498 |
Other net income | 1,185 | 483 | (381) | 1,287 |
Net income from insurance business | 772 | 7 | – | 779 |
Dividend income | – | 51 | – | 51 |
Gains/(losses) on financial transactions | 172 | 200 | (14) | 358 |
Foreign exchange gains/ (losses) | 87 | 196 | (356) | (73) |
Gains/(losses) on derecognition of financial instruments | (1) | (23) | (2) | (26) |
Net other operating income and expense | 129 | 78 | (9) | 198 |
Income/(expenses) relating to internal customers | 26 | (26) | – | – |
Result on business activities | 12,304 | 5,472 | (567) | 17,209 |
Net allowances for expected credit losses | (959) | (542) | – | (1,501) |
Net impairment losses on non-financial assets | (41) | (1) | (21) | (63) |
Cost of legal risk of mortgage loans in convertible currencies | (1,914) | – | – | (1,914) |
Administrative expenses, of which: | (6,404) | (1,333) | (32) | (7,769) |
depreciation and amortization | (880) | (139) | – | (1,019) |
net regulatory charges | (1,475) | (380) | (32) | (1,887) |
Tax on certain financial institutions | (737) | (382) | (147) | (1,266) |
Share in profits and losses of associates and joint ventures | – | – | – | 71 |
Segment profit/(loss) | 2,249 | 3,214 | (767) | 4,767 |
Income tax expense (tax burden) | (1,455) | |||
Net profit (including non-controlling shareholders) | 3,312 | |||
Net profit attributable to equity holders of the parent company | 3,312 |
INTEREST INCOME BY SEGMENT | 2023 | |||
---|---|---|---|---|
Retail segment | Corporate and investment segment | Transfer center and other | Total | |
Loans and other amounts due from banks and the Central Bank | 13 | 963 | 762 | 1,738 |
Debt securities | 96 | 4,518 | 2,298 | 6,912 |
Loans and advances to customers (excluding finance lease receivables) | 15,897 | 5,093 | – | 20,990 |
Finance lease receivables | 1,107 | 470 | – | 1,577 |
Total | 17,113 | 11,044 | 3,060 | 31,217 |
INTEREST INCOME BY SEGMENT | 2022 | |||
---|---|---|---|---|
Segment detaliczny | Corporate and investment segment | Transfer center and other | Total | |
Loans and other amounts due from banks and the Central Bank | 11 | 587 | 560 | 1,158 |
Debt securities | 56 | 2,047 | 1,734 | 3,837 |
Loans and advances to customers (excluding finance lease receivables) | 9,937 | 3,506 | – | 13,443 |
Finance lease receivables | 978 | 306 | – | 1,284 |
Amounts due to customers (excluding loans and advances received) | – | 29 | – | 29 |
Total | 10,982 | 6,475 | 2,294 | 19,751 |
FEE AND COMMISSION INCOME BY SEGMENT | 2023 | |||
---|---|---|---|---|
Retail segment | Corporate and investment segment | Transfer center and other | Total | |
Loans, insurance, operating leases and fleet management | 768 | 467 | – | 1,235 |
lending | 542 | 379 | – | 921 |
offering insurance products | 73 | 19 | – | 92 |
operating leases and fleet management | 153 | 69 | – | 222 |
Investment funds, pension funds and brokerage activities | 675 | 119 | – | 794 |
servicing investment funds and OFE (including management fees) | 435 | 5 | – | 440 |
servicing and selling investment and insurance products | 4 | – | – | 4 |
brokerage activities | 236 | 114 | – | 350 |
Cards | 2,118 | 56 | – | 2,174 |
Margins on foreign exchange transactions | 489 | 232 | – | 721 |
Bank accounts and other | 1,012 | 365 | – | 1,377 |
servicing bank accounts | 796 | 178 | – | 974 |
cash operations | 51 | 57 | – | 108 |
servicing foreign mass transactions | 86 | 50 | – | 136 |
customer orders | 16 | 38 | – | 54 |
fiduciary services | – | 9 | – | 9 |
other | 63 | 33 | – | 96 |
Total | 5,062 | 1,239 | – | 6,301 |
FEE AND COMMISSION INCOME BY SEGMENT | 2022 | |||
---|---|---|---|---|
Retail segment | Corporate and investment segment | Transfer center and other | Total | |
Loans, insurance, operating leases and fleet management | 767 | 386 | – | 1,153 |
lending | 542 | 324 | – | 866 |
offering insurance products | 102 | 15 | – | 117 |
operating leases and fleet management | 123 | 47 | – | 170 |
Investment funds, pension funds and brokerage activities | 650 | 122 | – | 772 |
servicing investment funds and OFE (including management fees) | 381 | 8 | – | 389 |
servicing and selling investment and insurance products | 2 | – | – | 2 |
brokerage activities | 267 | 114 | – | 381 |
Cards | 1,906 | 83 | – | 1,989 |
Margins on foreign exchange transactions | 521 | 290 | – | 811 |
Bank accounts and other | 991 | 343 | – | 1,334 |
servicing bank accounts | 801 | 178 | – | 979 |
cash operations | 37 | 52 | – | 89 |
servicing foreign mass transactions | 69 | 43 | – | 112 |
customer orders | 27 | 36 | – | 63 |
fiduciary services | – | 9 | – | 9 |
other | 57 | 25 | – | 82 |
Total | 4,835 | 1,224 | – | 6,059 |
Assets and liabilities by segment | Retail segment | Corporate and investment segment | Transfer center and other | Total operations of the Group |
---|---|---|---|---|
31.12.2023 | ||||
Assets | 182,510 | 205,155 | 109,561 | 497,226 |
Investments in associates and joint ventures | – | – | 284 | |
Unallocated assets | – | – | – | 4,006 |
Total assets | 182,510 | 205,155 | 109,561 | 501,516 |
Liabilities | 338,611 | 90,016 | 25,833 | 454,460 |
Unallocated liabilities | – | – | – | 1,829 |
Total liabilities | 338,611 | 90,016 | 25,833 | 456,289 |
Assets and liabilities by segment | Retail segment | Corporate and investment segment | Transfer center and other | Total operations of the Group |
---|---|---|---|---|
31.12.2022 | ||||
Assets | 176,655 | 157,849 | 91,419 | 425,923 |
Investments in associates and joint ventures | – | 285 | – | 285 |
Unallocated assets | – | – | – | 5,239 |
Total assets | 176,655 | 158,134 | 91,419 | 431,447 |
Liabilities | 288,718 | 79,423 | 26,757 | 394,898 |
Unallocated liabilities | – | – | – | 842 |
Total liabilities | 288,718 | 79,423 | 26,757 | 395,740 |
Information on geographical areas
The PKO Bank Polski S.A. Group also divides its operations into geographical segments. The PKO Bank Polski S.A. Group conducts its operations in the Republic of Poland, as well as in Ukraine (through the KREDOBANK S.A. Group, “Inter-Risk Ukraina” company with additional liability, Finansowa Kompania “Prywatne Inwestycje” sp. z o.o., KREDOLEASING sp. z o.o. and Finansowa Kompania “Idea Kapitał” sp. z o.o.), in Sweden (through PKO Finance AB and PKO Leasing Sverige AB) and in Ireland (through Polish Lease Prime 1 DAC1). PKO Bank Polski S.A. also has foreign corporate branches in the Federal Republic of Germany, the Czech Republic and the Slovak Republic.
For presentation purposes, the results of the companies operating in Sweden and Ireland and of the Bank’s branches operating in Germany, the Czech Republic and Slovakia were recognized in the geographic area “Poland” due to their impact on the scale of the operations of the PKO Bank Polski S.A. Group.
The results of the companies recognized in the segment “Ukraine” include intercompany transactions with other companies of the PKO Bank Polski S.A. Group operating in Ukraine. Intercompany transactions with other companies of the PKO Bank Polski S.A. Group and consolidation adjustments are presented in the results of the segment “Poland”.
2023 | Poland | Ukraine | Total |
---|---|---|---|
Net interest income | 17,945 | 373 | 18,318 |
Net fee and commission income | 4,516 | 110 | 4,626 |
Other net income | 1,181 | 7 | 1,188 |
Net income from insurance business | 711 | – | 711 |
Dividend income | 14 | – | 14 |
Gains/(losses) on financial transactions | 167 | – | 167 |
Foreign exchange gains/ (losses) | 97 | 2 | 99 |
Gains/(losses) on derecognition of financial instruments | 55 | 2 | 57 |
Net other operating income and expense | 137 | 3 | 140 |
Result on business activities | 23,642 | 490 | 24,132 |
Net allowances for expected credit losses | (1,244) | (21) | (1,265) |
Net impairment losses on non-financial assets | (108) | – | (108) |
Cost of legal risk of mortgage loans in convertible currencies | (5,430) | – | (5,430) |
Administrative expenses, of which: | (7,433) | (202) | (7,635) |
depreciation and amortization | (1,051) | (36) | (1,087) |
net regulatory charges | (607) | (15) | (622) |
Tax on certain financial institutions | (1,231) | – | (1,231) |
Share in profits and losses of associates and joint ventures | 99 | – | 99 |
Segment profit/(loss) | 8,295 | 267 | 8,562 |
Income tax expense (tax burden) | (3,057) | ||
Net profit (including non-controlling shareholders) | 5,505 | ||
Profit (loss) attributable to non-controlling shareholders | 3 | ||
Net profit attributable to equity holders of the parent company | 5,502 |
31.12.2023 | Poland | Ukraine | Total |
---|---|---|---|
Assets, of which: | 491,452 | 5,774 | 497,226 |
Loans and advances to customers | 244,479 | 1,297 | 245,776 |
Investments in associates and joint ventures | 284 | – | 284 |
Current income tax receivables and deferred income tax asset | 3,970 | 36 | 4,006 |
Total assets | 495,706 | 5,810 | 501,516 |
Liabilities, of which: | 449,384 | 5,076 | 454,460 |
Amounts due to customers | 394,375 | 4,818 | 399,193 |
Current income tax liabilities and deferred income tax liabilities | 1,725 | 104 | 1,829 |
Total liabilities | 451,109 | 5,180 | 456,289 |
2022 | Poland | Ukraine | Total |
---|---|---|---|
Net interest income | 11,149 | 275 | 11,424 |
Net fee and commission income | 4,350 | 148 | 4,498 |
Other net income | 1,280 | 7 | 1,287 |
Net income from insurance business | 779 | – | 779 |
Dividend income | 51 | – | 51 |
Gains/(losses) on financial transactions | 358 | – | 358 |
Foreign exchange gains/ (losses) | (75) | 2 | (73) |
Gains/(losses) on derecognition of financial instruments | (27) | 1 | (26) |
Net other operating income and expense | 194 | 4 | 198 |
Income/(expenses) relating to internal customers | – | – | – |
Result on business activities | 16,779 | 430 | 17,209 |
Net allowances for expected credit losses | (1,276) | (225) | (1,501) |
Net impairment losses on non-financial assets | (63) | – | (63) |
Cost of legal risk of mortgage loans in convertible currencies | (1,914) | – | (1,914) |
Administrative expenses, of which: | (7,583) | (186) | (7,769) |
depreciation and amortization | (978) | (41) | (1,019) |
net regulatory charges | (1,874) | (13) | (1,887) |
Tax on certain financial institutions | (1,266) | – | (1,266) |
Share in profits and losses of associates and joint ventures | 71 | – | 71 |
Segment profit/(loss) | 4,748 | 19 | 4,767 |
Income tax expense (tax burden) | (1,455) | ||
Net profit (including non-controlling shareholders) | 3,312 | ||
Net profit attributable to equity holders of the parent company | 3,312 |
31.12.2022 | Poland | Ukraine | Total |
---|---|---|---|
Assets, of which: | 421,052 | 4,871 | 425,923 |
Loans and advances to customers | 231,382 | 1,577 | 232,959 |
Investments in associates and joint ventures | 285 | – | 285 |
Current income tax receivables and deferred income tax asset | 5,231 | 8 | 5,239 |
Total assets | 426,568 | 4,879 | 431,447 |
Liabilities, of which: | 390,533 | 4,365 | 394,898 |
Amounts due to customers | 334,729 | 4139 | 338,868 |
Current income tax liabilities and deferred income tax liabilities | 841 | 1 | 842 |
Total liabilities | 391,374 | 4,366 | 395,740 |