18. Fee and commission income and expenses

Accounting policies

The Group recognizes fee and commission income that is not accounted for using the effective interest rate in such a manner so as to reflect the transfer of the goods or services promised to a customer in an amount reflecting the consideration to which – in accordance with the Group’s expectations – it will be entitled in return for the goods or services in accordance with the five stage model for recognizing revenue.

Fee and commission income includes one-off amounts charged by the Group for services not related directly to the creation of financial assets, as well as amounts charged by the Group’s services performed, which are recognized on a straight-line basis. Fee and commission income also includes fees and commissions recognized on a straight-line basis, received on loans and advances granted with an unspecified schedule of future cash flows for which the effective interest rate cannot be determined.

Upon concluding a contract, the Group assesses whether it will be capable of fulfilling the commitment to perform over time or at a point in time.

The following items are also included in commission income:

  •  net income on operating leases, short-term rental and net income on the provision of fleet management services – in the line “operating leases and fleet management” – see note “Leases”;
  •  foreign exchange margin included in the exchange rates offered to the Bank’s customers when providing foreign currency purchase/sale services is presented in the line “margin on foreign exchange transactions”. The exchange rate margin in customer transactions is calculated as the difference between the exchange rate at which the foreign exchange transaction was executed (the buy/sell rate from the bank’s table of exchange rates, the negotiated rate, the rate from Table C of the National Bank of Poland) and the averaged current day buy and sell rate from the bank’s table of exchange rates, with the exception of exchange office transactions and spot foreign exchange transactions, for which the exchange rate margin is calculated as the difference between the rate at which the foreign exchange position is closed and the transaction rate determined upon conclusion of the transaction.

Financial information

FEE AND COMMISSION INCOME 2023 2022
Loans, insurance, operating leases and fleet management 1,235 1,153
lending 921 866
offering insurance products1 92 117
operating leases and fleet management 222 170
Investment funds, pension funds and brokerage activities 794 772
servicing investment funds and OFE (including management fees) 440 389
servicing and selling investment and insurance products1 4 2
brokerage activities 350 381
Cards 2,174 1,989
Margins on foreign exchange transactions 721 811
Bank accounts and other 1,377 1,334
servicing bank accounts 974 979
cash operations 108 89
servicing foreign mass transactions 136 112
customer orders 54 63
fiduciary services 9 9
other 96 82
Total, of which: 6,301 6,059
income from financial instruments not measured at fair value through profit or loss 5,808 5,607
1 Fee and commission income from offering insurance products and servicing and selling investment and insurance products for 2022 has been adjusted by PLN 456 million for the implementation of IFRS 17 "Insurance Contracts" (see note "IFRS 17 Insurance Contracts").

Fiduciary activities

The Parent Company is a direct participant in the Central Securities Depository of Poland (Krajowy Depozyt Papierów Wartościowych) and the Securities Register (at the National Bank of Poland). The Parent Company maintains securities accounts and handles transactions on the domestic and foreign markets, provides fiduciary services and performs a depository role for pension and investment funds. Assets held by the Parent Company as part of providing fiduciary services have not been disclosed in these financial statements since they do not meet the definition of the Parent Company’s assets. Revenue from the provision of these services is recognised in commission income, line „fiduciary services”.

FEE AND COMMISSION EXPENSE 2023 2022
Loans and insurance (115) (97)
commission paid to external entities for product sales (24) (20)
cost of construction project supervision and property appraisal (41) (28)
fees to Biuro Informacji Kredytowej (25) (23)
loan handling (25) (26)
Investment funds, pension funds and brokerage activities (47) (44)
Cards (1,296) (1,257)
Bank accounts and other (217) (163)
clearing services (62) (56)
commissions for operating services provided by banks (14) (16)
sending short text messages (SMS) (55) (50)
selling banking products (1) (1)
servicing foreign mass transactions (22) (22)
inne1 (63) (18)
Total (1,675) (1,561)
1 The item "other" includes costs for the guarantee agreement entered into by the Group on 27 February 2023 (for details, see note "Contingent liabilities and off-balance sheet liabilities received and granted”).
NET INCOME ON OPERATING LEASES AND FLEET MANAGEMENT 2023 2022
Income on operating leases and fleet management 574 513
Costs of operating leases and fleet management (68) (95)
Depreciation of property, plant and equipment under operating leases (284) (248)
Net income on operating leases and fleet management 222 170