The Bank has a system for reporting breaches anonymously, introduced by resolution of the Management Board and the Supervisory Board (the institution of whistleblower is applicable to all unethical acts, illegal or contrary to the Bank’s internal regulations and to breaches of the recommendations of supervisory and audit authorities). Additionally, the Bank obliged employees to report every suspected crime committed in connection with the Bank’s activities. Such reports may also be submitted on a general basis by other persons. A report regarding a member of the Management Board is addressed to the Chairman of the Supervisory Board, and all other reports are addressed to the President of the Bank’s Management Board. The Bank has internal regulations which define the manner of proceeding in such matters.
Anonymous applications can be submitted electronically, by phone and/or by post, and as of 2.01.2023, via a dedicated, independent and encrypted communication channel as well (https://www.pkobp.pl/sygnanet/).
The persons reporting irregularities anonymously are guaranteed full protection of their personal details and of the information they provide. If, based on the contents of the report, the reporting person’s identity can be established, such information is deleted by the recipient of the report before further action is taken. Employees reporting irregularities, even if the allegations they make are not confirmed, are protected in particular against any repressive measures, discrimination or other types of unfair treatment. Should they suffer any repression, there is a possibility to seek the assistance of the President of the Bank’s Management Board.
W Banku obowiązują również szczegółowe procedury w zakresie czynności weryfikacyjnych i naprawczych w następstwie dokonanych zgłoszeń. Zgłoszenia są weryfikowane przez ograniczoną liczbę osób, które wskazuje Prezes Zarządu Banku.
The Bank also has detailed procedures for conducting verification and rectification activities as a result of the reported breaches. Reports are verified by a limited number of persons appointed by the President of the Bank’s Management Board. Once the report has been analysed, the notifier should receive feedback on the outcome of the proceedings. In most cases, the identity of the reporting party is unknown, so it is not always possible to communicate it.
In 2023, the Bank received several dozen anonymous reports. They concerned primarily the relationships between the employees and superiors. Only in very few cases were the irregularities confirmed.
In the case of a breach of the applicable laws or the Bank’s internal regulations, including those regarding corruption, by an employee of the Bank, the Bank applies the solutions specified in the provisions of the labour law. If a specific case is qualified as grounds for instituting disciplinary proceedings, the Bank conducts such proceedings and, depending on their outcome, makes use of the list of consequences provided for in the above regulations, including the right to terminate the employee’s employment contract.
The Bank provides preliminary and regular training for its employees on reporting breaches and cases of noncompliance. The Bank provides the employees with access to the necessary information and internal regulations in this area, also in electronic form in the intranet.
Information on the reported irregularities, including those involving corruption activities and the results of their verification, is reported on a cyclical basis to the Management Board and the Supervisory Board of the Bank.
Similar solutions are applied at the selected companies of the Bank’s Group adequately to the scale and scope of their activities.